What Our Legal Terms Actually Cover
Our legal terms apply the moment you open an account and govern every subsequent action: depositing via OVO or QRIS, requesting a withdrawal, adjusting account settings, or contacting support. We specify which activities depend on local law and which are universally available across Indonesia. The terms
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are written in plain language — not legal jargon — so you can read them without a lawyer. If a rule changes, we notify you through the email address on your account before the change takes effect, giving you time to review and decide whether to
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continue. Payment references in our terms name DANA, OVO, GoPay and QRIS explicitly because those are the rails we actually process; any method not listed is not supported.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.